Grapevine Ford

"Sales - 2010 Ford F-150"

We worked with Curt Hammock, Tom Baden, and Tracy on the purchase of our Ford F150. They were the nicest and most accommodating folks we have ever dealt with at a car dealership! Thank you so much for such a pleasant experience and the truck rocks! What a pleasure to drive.

J Nunn,03/08/2010

"Service"

Chad took the time to show me the part that needed replacing and explained why it needed fixing. He kept me informed of the progress and estimated cost.

L. Batcha,03/04/2010

"Sales - 2010 Ford Edge"

The staff at Grapevine Ford is STELLAR!

N. Atchison,03/03/2010

"Service"

First time I've used Grapevine Ford for service. Jordan was my service advisor and what a great experience. He was upfront, honest and did exactly what he said he would do. I could not ask for more. Thank You Jordan!!

T. Flickinger,03/02/2010

"Sales - 2007 Ford F-150"

Very impressed with my representative and Jason in financing!

P.Ray,02/27/2010

"Service"

I continue to drive an hour to Grapevine to have both of my Ford vehicles serviced by Craig Whitlock at Grapevine Ford's Service Dept. I am always greeted in a friendly way by all service personnel and Craig is very honest with me about the condition of my vehicles and what he recommends being necessary for the longevity of my vehicles.I believe when I bring my vehicles to Grapevine Ford I am always offered the best deals with the best service possible. Everyone at this dealership is extremely friendly and helpful. We will continue to be loyal customers to Grapevine Ford. Keep up the great work!

J. Konrad,02/26/2010

"Service"

JORDON SABA IS A GREAT SERVICE ADVISOR,FRIENDLY AND VERY HELPFULL. EVERY DEALER SHIP NEEDS MORE PEOPLE LIKE HIM.

N. Medrano,02/26/2010

"Service"

Daren Hayden bent over backwards to help me with my service needs. I will definitely recommend him to other friends and co-workers. Keep up the good customer satisfaction. Thanks.

Pacific Builders Inc.,02/26/2010

"Service"

This is the best service I have ever had. Craig is to be commended for the excellent service he provides and I will return to him for all my service needs.

L. Ferrell,02/25/2010

"Sales - 2010 Ford Mustang"

Austin, the salesperson was terrific. From the time I met him at the door till I was signing the final paperwork, he was an absolute delight. I was very hesitant to buy a new car, but since I have visited grapevine ford I no longer fear the new car buying experience. I would absolutely, positively visit Austin, and grapevine ford again to purchase a new vehicle in the future. I love ford, and will keep buying them especially if I can expect the service and respect that I got at grapevine ford.

M. Bishop,02/25/2010

"Service"

I appreciate your time and patience with me. It means a lot to have someone you can trust.

P. Hyden,02/25/2010

"Service"

Grapevine Ford provides excellent and prompt service. The maintenance staff is always friendly and courteous.

A, Michel,02/17/2010

"Service"

Daren is THE best! I can trust what he says.

D. Harden,02/15/2010

"Service"

My Service Manager Chad was excellent. One of the best experiences I have had at any repair shop. I will continue to bring my truck for service at Grapevine Ford based solely on the experience I received with Chad. I was thoroughly impressed.

T. Cook,02/11/2010

"Service"

Craig has been my service advisor for about a year now. Would not use anyone else. Service from the mechanics is excellent too. Have never had any problems that require follow up.

T. Noell,02/04/2010

"Service"

Daren always takes care of me when I bring my Explorer in for service. He has a tremendous sense of customer service and is always enjoyable to talk to. I know and trust Daren will always get my car fixed or serviced correctly.

B. Chesser,02/02/2010

"Service"

Chad was very professional, yet personable. I will definitely recommend Grapevine Ford, and Chad.

J. Morton,01/29/2010

"Service"

Excellent customer attention from the first call to driving away. Actual elapsed time was much faster than anticipated and cost was lower too!

F. Grossi,01/29/2010

"Service"

Craig is a great Serivce Advisor!! His service was excellant!! Above and beyond what I expected, I reccomend Grapevine Ford to all my friends. Thanks

K. Clemmons,01/28/2010

"Sales - 2010 Ford Fusion"

What a great experience at your dealership. Mr. Curtis Harvey's custermer service was honest, direct and I knew he was there to help me get the car I wanted. As a single female I felt that he was sincere in trying to help me, that his service was not just all about seeing how much money could be made. Grapevine Ford was not the first Ford dealership that I visited. but in the furture it will be the first and last. Everyone at your dealership were VERY customer service friendly. I will be recommending everyone to Grapevine Ford and Mr. Curtis Harvey's. Other dealerships in the Dallas Mextoplex need to learn from your guys. Thanks for all your help and support with the purchase of my new Ford Fusion. I hope to back to you in about three or four years.:)

L. Hodge,01/28/2010

"Service"

John Gallagher and his service technician Troy were very helpful and took the time to explain everything they did to my car. I was very happy I chose Grapevine Ford to service my car.

R. Kvaale,01/27/2010

"Service"

Excellent service. Grapevine Ford service center is my first choice for any automobile issues. They are accomodating and not manipulative. They even washed and vacuumed my car!

A. Gifford,01/26/2010

"Sales - 2010 Ford F-350"

I thoroughly enjoyed my experience in buying my new 2010 F-350. My salesman, Ross Bates, was incredible. He never hassled me, never pushed me in my decision making, and never once tried to keep me at the dealership longer than needed. He, in my perspective, is a great asset to the sales team. The management was also a big part in my decision to buy from Grapevine Ford. They understood my needs and catered to me in a way I have never experienced at a car dealership. Grapevine Ford has earned a loyal customer!

S. Brandt,01/22/2010

"Service"

The service and immediate attention I received was was excellent, along with the promptness and quality of which it was done. I will definitely continue to bring my vehicle to Grapevine Ford's service department.

B. Herrington,01/22/2010

"Sales - 2010 Ford F-150"

The service I received from all of the departments with assisting me in purchasing my new vehicle was exceptional. The understanding and hard work that each department did to get me into my new truck was above and beyond what I had expected and made my vehicle purchasing experience enjoyable. Grapevine Ford has definitely earned my current and future business.

B. Herrington,01/22/2010