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Grapevine Ford Testimonials

Hear What Our Customers Have to Say

"They Found Me Exactly What I Wanted"

Angel Turner and Jeff Stone are the best salesman out there! Together they found me exactly what I wanted and at the price I needed! This is a second vehicle I have got at Grapevine Ford! You better bet I will be back!
Theresa Wilhelm Bye, FB Post Oct 1, 2014

"Can't Beat their Sales Team or Deals"

Love this dealership! Love it so much referred my sister for her car, then went back for my son's truck. Can't beat their sales team or deals.
Kristi B. Davis, FB Post Oct. 14, 2014

"Love this dealership!"

Love this dealership!! Thank you Chaz Gilmore and James Wacker!!!
Kelly Sipes, FB Post Oct. 1, 2014

"We drove from Houston"

I was extremely pleased with the knowledge, expertise, and impeccable service my wife Rhonda and I received on September 30th, 2014. Brett our sales representative and Tracy our finance officer did everything in their power to make our buying experience a pleasure. We drove from Houston to purchase the exact model we wanted and not only did you have it in reserve for me (with my deposit) but it was ready to go since we had to get back to Houston ASAP. Our new 2014 F-150 XLT 4x4 is everything I thought it would be and more. Thank you for the great experience in your beautiful dealership.
Nick P., October 1, 2014 Email

"Lincoln Navigator Service"

What wonderful service I had at Grapevine LINCOLN this morning. Courteous, kind, prompt, efficient service, hot coffee and "homemade" :) muffins were appreciated. You have great people opening at LINCOLN in the mornings. Thank you. I love my Navigator too.
Shelly Turner, FB Post Sept 11, 2014

"Trade-In & Purchase"

Saying goodbye to my 2010 and hello to my new 2014! Thanks Grapevine Ford!
Lori 'Cox' Berry, FB Post Aug 23, 2014

"Used Edge Purchase"

HUGE shout out to Grapevine Ford Pre-owned cars!!! I purchased a used Edge from them in March. Since then my passenger rear tire needs air every couple of weeks. I finally took it in to Discount Tire to get looked at & they found a crack in my wheel. I immediately took it up to Grapevine Ford to show them...they agreed to fix it & gave me a loaner car until its fixed! They had to replace the front passenger wheel when I purchased the car because it looked like it had been driven into a curb or off road....so I was ready to fight because this damage was clearly previous & probably happened when the front wheel was damaged. They never even acted like they wouldn't take care of the problem! That's how you do customer service & get repeat customers!!! Thanks guys!
Gerry Smith, FB Post July 29, 2014

"New Explorer"

Thank you Matt Fortuna for making our experience at Grapevine Ford so awesome!!! We LOVE our new Ruby red Explorer
Melissa Philley Knights, FB Post July 28, 2014

"Sales"

"Had a great experience buying a Ford Expedition with Reid Harmon & Brian Mainard today. Thanks for all your help gentlemen."
Jason Prather, FB Post June 23rd

"Service"

Jed, I couldn't be more happy.  The guys I worked with were great. Helpful and knowledgeable about everything.  I honestly see a great workplace with a great team.  I look forward to advancing myself in every way and moving up as fast as I can to be a more advanced technician for Grapevine Ford and my goal to the keep customers happy and coming back for more advance  check ups. Thank you so much for giving me the chance to advance my automotive path.
Brent Smith, New hire from UTI/Dallas June 2014

"Sales"

Cameron, our sales person, was very professional and met all of our expectations. He was very good at explaining the elements of the deal and was very good overall. Brian did an excellent job of preparing the paperwork, explaining the extended warranties, etc. Overall, the deal was great and all of the people we met at the dealership were friendly, courteous, and knowledgeable. We will look forward to purchasing vehicles from you in the future. Even though we have to drive approx. 700 miles, it is well worth it.
Sales

"Thanks for the personal attention!"

We've had a great experience with purchasing the 2012 Mustang for Matt. Toby was wonderful to work with yesterday. "Matt looks great in his new car!" We look forward to servicing his car with you all.    Jed - Thanks for the personal attention!
Ricka E., May 2014

"Sales - Ford Expedition"

Our salesman Julian Mahn did a great job selling us our new Ford Expedition. We love it!
Mandy G., May 2014

"Sales - 2013 Ford Fusion"

All personnel were extremely courteous and helpful in my car shopping experience. Shawn Baker went out of his way to try to get me exactly what I was looking for. Tracy was also very helpful the finance part. She explained everything in an understandable way. I will recommend your dealership to my friends when they are in the market for a vehicle. THANK YOU FOR ALL YOUR HELP!!!
Karen B., 07/01/2013

"Fantastic Car Buying Experience"

What a fantastic car buying experience. Grapevine Ford is awesome!
Craig M, May, 2014

"Will definitely return for my next purchase"

What an awesome buying experience. I had the pleasure of working with Matthew and Cameron the sales manager and they were great. My parents purchased a new explorer from here last month and recommend I go there and I'm so glad I did. They made my buying experience quick and painless even had tons of stuff to keep my 3yr old occupied. Even when it came time to sign all the paper work, Brian in finance had scrap paper and crayons for my daughter. He was very patient and explained all our options clearly. I've told everyone what a great place this is and will definitely return for my next purchase. I love my 2014 Escape!
Jennifer G., May 2014

"Helpful, Friendly & Knowledgeable Sales Staff"

If you are looking for Ford Dealer go visit Grapevine Ford. If you are looking for great outstanding customer service I highly recommend look for ANTONIO MAYSHACK and you can reach him at 817-481-3531 He is Internet Sales Manager and he can help you to get a credit application and get a car in the same day you walk in. Antonio have an outstanding customer service, it's very nice sweet young man, ...full of knowledge, very patient and great heart. You Rock Antonio and hope your Manager or Supervisor recognize you coz you are an asset in your organization, your interest is to help, sell and satisfy the customer needs. You did it Antonio I am highly satisfied with your service and because of you got my New Ford 2014. You Rock the World with your beautiful Smile Antonio, keep up the good work and I can see your success in life.  Also thank you to Brad Moran for helping me when Antonio is out. Brad is very helpful and supportive. If Antonio Mayshack is not available highly recommend to look for Brad Moran and guaranteed with you Brad will taking care of you.
Maria M., April 2014

"Love My New Lincoln!"

Can not say good enough things about these guys! I am always made to feel like VIP and love my new Lincoln! These guys really pulled out all the stops for me and it is much appreciated! Thank you Darren Lewis, Curtis Harvey, Zachary Ziba, Sam De La Garza, and Steven Kursar!!! You all deserve raises, and extra vacation time!
Lindsay O., March 2014

"Pre-Owned Sales"

Excellent Service from Pre-Owned Department. Sales Manager Ryan Williams reacted proactively in the sales experience with grata customer service. Will be back here!
Cacy S, February 2014

"Customer Friendly"

Just wanted to say a big thanks to Julian and everyone at Grapevine Ford! Truly made the car buying process feel very customer friendly. Go see them they will take care of you.
Sheldon C., February 2014

"Service"

Awesome service from Jeff. Timely and responsive to my needs.
John B., 07/22/2013

"Sales - 2006 Ford F-150"

My dealer Curtis Harvey was very helpful in the overall experience in buying a vehicle and Ben in the finance dept. And the rest of the guys did a great job in helping me get a warranty at a very decent rate. I had a great experience at grapevine ford and will recommend it to everyone.
Nathan M., 07/22/2013

"Service"

This was my first visit to your dealership and it was a very good experience. Service manager was very friendly and service done in a timely manner. I was certainly surprised when I got to my truck and it had been washed, have never had any other dealership do that. Thank you for a wonderful experience!
B. Sawyer, 07/19/2013

"Service"

I have had three occasions to experience Grapevine Ford's Service excellence. The first was with a defective part, which I cannot recall at the moment. In which the replacement was done very swiftly, and I had complete confidence with all staff invovled with me. Second, I called to ask a question regarding the replacement of signal indicator bulbs. The question was answered completely and concisely and I have praised your service department for fielding my question with outstanding professionalism, as my question would have been considered very simplistic and out of the call of duty. The answer saved me spending alot of time and money, as the parts cost less than $5.00. Hurray for your team! Lastly. I visited with a 'Check Engine' sensor light. The service agent was respectful and although I required a replacement of my alternator, acknowledged my grief at the expense and took great care of me. I would like to add, that on the last visit, I had just returned from a 5400 mile vacation. Bugs and dirt all over the car. Your crew washed and cleaned the car and it was sparkling. Hip Hip Hooray! Cheers to your Team!
Inez S., 07/24/2013

"Sales"

I love Grapevine Ford, I [love] Fords period think Ford first! :)
Sarah S., February 2014

"Service"

Really appreciated the Shuttle...so helpful for someon who lives alone. Great friendly service from Kevin and the shuttle driver Greg Fritz was terriffic.
Charlie H., 07/07/2013

"Sales - 2010 Ford Escape"

We believe the Grapevine Ford dealership is very professional and well run. The attention to detail is wonderful. The finance and sales departments were friendly and accommodating. The real plus is the Ford Escape XLT. This vehicle offers it all - good gas mileage and plenty of extras for comfort and safety. Would I recommend Grapevine Ford - yes! Ken Nguyen was wonderful, sincere, and professional and at no time intimidating. Rene and Skip really helped put a package together that we can afford. We plan to keep our Escape XLT for a long time and look forward to working with Aaron in the Service Department.
Sherrill S., 07/08/2013

"Sales - 2013 Ford F-150"

Once again our purchasing experience was excellent! If it wasn't, why else would my wife and I purchase three 2013 Fords from Grapevine Ford in less then 2 months time! (Mustang GT, Focus and F-150). Great sale process and great total experience! Thanks!
Robert W., 07/23/2013

"Sales - 2013 Ford Fusion"

Awesome group of people to work with! I had so much anxiety about buying a new car and got so much run around from other dealerships that I went to. Troy, my salesperson, was excellent, and the finance team went above and beyond to get me the best financing for my situation. I will definitely purchase from Grapevine Ford in the future and will recommend you to anyone I know looking to buy a car.
Paige B., 07/07/2013

"Service"

Service has improved 1000% since 2007. Finally doing something right...taking care of the customer. Great job to whoever grabbed the bull by the horns and fixed what was once a horrible service department. 
Mark Kisner

Contact

Grapevine Ford

801 E State Hwy 114
Directions Grapevine, TX 76051

  • Sales: 844-880-7344

Hours

  • Monday 8:30 AM - 9:00 PM
  • Tuesday 8:30 AM - 9:00 PM
  • Wednesday 8:30 AM - 9:00 PM
  • Thursday 8:30 AM - 9:00 PM
  • Friday 8:30 AM - 9:00 PM
  • Saturday 8:30 AM - 9:00 PM
  • Sunday Closed
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